Privacy Policy
At ES Entertainment, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website and use our services.
By accessing our website (https://esentertainment.com) and engaging with our services, you consent to the practices described in this policy.
1. Information We Collect
We collect different types of personal data to provide and improve our services. This includes:
1.1 Personal Information Provided by You
When you interact with our website or services, you may provide:
- Full Name
- Email Address
- Phone Number
- Billing and Payment Information
- Event and Booking Preferences
- Address (for ticket delivery or invoicing purposes)
1.2 Information Collected Automatically
When you visit our website, we may collect:
- IP Address
- Device Information (browser type, operating system)
- Browsing Behavior (pages visited, time spent on pages)
- Cookies and Tracking Data (See Section 6 for more details)
1.3 Third-Party Data
We may receive additional information from:
- Event partners and ticketing providers.
- Social media platforms if you interact with our pages.
2. How We Use Your Information
We use your data to provide and improve our services, including:
- Processing Bookings & Payments – To confirm your event reservations and complete transactions.
- Customer Support – To respond to inquiries and provide assistance.
- Marketing & Promotions – To send event updates, special offers, and newsletters (with your consent).
- Personalized Recommendations – To suggest relevant events based on your preferences.
- Website Analytics & Improvement – To analyze website performance and user behavior.
- Legal & Security Purposes – To prevent fraud and comply with regulatory requirements.
3. Sharing Your Information
We respect your privacy and do not sell your data. However, we may share your information with:
- Event Partners & Venues – To process ticket purchases and hospitality services.
- Payment Processors – To facilitate secure transactions (e.g., Stripe, PayPal).
- Marketing & Email Service Providers – To send newsletters and promotional offers (e.g., Mailchimp).
- Legal & Regulatory Authorities – If required by law or to protect our legal rights.
We ensure that all third parties adhere to strict data protection policies.
4. Data Security Measures
We implement strict security measures to protect your data, including:
- SSL Encryption – Ensures secure data transmission on our website.
- Access Controls – Limits access to personal data to authorized personnel only.
- Data Anonymization – Where possible, we minimize personal data storage.
- Regular Security Audits – To prevent data breaches.
However, while we take all necessary precautions, no online system is 100% secure.
